ISO 9001 is a global benchmark for quality management, based on internationally recognised quality management principles set out by the International Standards Organisation (ISO).
Certification confirms that an organisation is able to show operational excellence and continual improvement within their management system. Regular reviews keep quality at the forefront of the business
The George Baker (Shipping) Ltd quality policy is to provide the highest standards in customer service to both existing and potential customers and to demonstrate the competence of the company to independent auditing bodies.
We comply with all necessary requirements and ensure that our quality assurance systems are closely monitored and reviewed to enable us to continually improve effectiveness as we strive to be selected as preferred suppliers for services in our industry.
Our employees are key to ensuring the policy is effective and time is invested to ensure that the policy objectives are understood by all staff and that day to day operations reflect quality expectations.